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Testimonials

Frank B. says:

“After having been quoted over $2000 twice by 2 other AC companies for a much repair I needed, I randomly called USComfort and was met by Elias. He was very courteous and professional. After 6 pm on weekend. He discovered the problem & I had AC running blowing cold air – yeah! – and he did the job for under $400 – that worked for me. my kind of guy.”

 

Larry S. says:

“Great experience – Elias is amazing… kind, coutreous, knowledgeable. A pleasure to deal with.”

 

KC B. says:

“US Comfort is a top rate business in my opinion. Elias knows his stuff, he’ll tell you like it is, and provide you with a reasonable quote. He was, and is, my go to HVAC guy.”

 

Giselle R. says:

“Elias is great! He responded to my emergency call on a late afternoon on a weekend! He responded promptly and saved me from this bloody heat wave! I’ll definitely be using him again!”

 

“Elyes was great. He came next day to look at my AC issue, gave me a list of options to fix my problem and some other suggestions on how to increase the energy efficiency of my house. He fixed the AC unit, and blower and insulated my attic. The work was fast, the workers were friendly and it made a big difference to the performance of my system.”

 

“Elyes and his team installed an air conditioning condenser unit to our existing duct work/heating system. Elyes recommended that we brace the condenser unit on the roof of our home. Although we never had a unit on our roof, we decided to go with it. The work also included pulling the proper county permits, running the electrical to the roof and installing a new control pad. The installation process was started on a Sunday morning and completed by the same evening. We could tell that Elyes was very diligent in his work, making sure that the work was done right. He was very dedicated to getting the job done correctly, and he and his team worked very effectively and efficiently, wasting little to no time not working. We are very happy with our installation. You can not see the condenser unit from the front or back of the house because it was put in an area on the roof that hides it so that there is nothing unsightly about it. Also, Elyes fixed several things he saw with our heating unit that were not correct. He is very knowledgable in HVAC, his prices are very reasonable, and you can rest assure that he will do high quality work.”

 

“Highest recommendation. Elias is honest and extremely thorough. He manages EVERY aspect of the job. He based his bid on what he felt our house needed, not a like-for-like replacement. He oversaw the work directly and his crew worked VERY efficiently. He communicates well, tells you when he s coming, texts you with updates…. The whole deal. We couldn t be more pleased with the result. He replaced our entire Heating and Air Conditioning system, ducts, added an attic fan and ceiling ladder, attic light, new insulation, and a new 200 amp electrical panel. Work was outstanding, and the product is great. We are very happy with his work!!!!”

 

Richard G. says:

“Elias Mastour was professional and knowledgable and fixed my condo Carrier AC
within the hour. Courteous, reliable, on time. I hope the AC continues to work well and thank him for the good job!”

 

Bruce S. says:

“Elias is a Rock Star in this industry — not only because of his responsiveness, but also his attention to detail, professionalism and integrity. He picked up his phone late in the afternoon on a sweltering L.A. day to answer my desperate call. Our central air conditioning unit stopped working, and we have a 2,200 square foot house to keep cool for our two young children. He showed up around 8:15 p.m. that night much to my amazement, spent about an hour diagnosing the problem and writing extensive notes with various scenarios whose cost ranged from a simple Band-Aid fix to more meaningful approaches — knowing our precarious financial situation. The next day he returned to discuss in detail which option would make the most sense under our difficult circumstances and then got to work with his assistant. This is the second time I had to call him out to our property since September when he installed a wall unit for the downstairs portion of our home. That’s when I decided he was the ONLY one I would patronize!”

 

J B. says:

“Highest recommendation. Elias is honest and extremely thorough. He manages EVERY aspect of the job. He based his bid on what he felt our house needed, not a like-for-like replacement. He oversaw the work directly and his crew worked VERY efficiently. He communicates well, tells you when he’s coming, texts you with updates…. The whole deal. We couldn’t be more pleased with the result. He replaced our entire Heating and Air Conditioning system, ducts, added an attic fan and ceiling ladder, attic light, new insulation, and a new 200″amp electrical panel. Work was outstanding, and the product is great. We are very happy with his work!!!!”

 

Pamela H. says:

“Elias took the time to explain the full range of options for a split heater/AC room unit: cost, energy efficiency, noise. He supervised the whole job and it was done as promised in one day. He returned when the weather changed to make sure the AC was just right. Recommend highly.”

 

Amanda O. says:

“Elyes was great. He came next day to look at my AC issue, gave me a list of options to fix my problem and some other suggestions on how to increase the energy efficency of my house. He fixed the AC unit, and blower and insulated my attic. The work was fast, the workers were friendly and it made a big difference to the performance of my system.”

 

Cheryll C. says:

“Elias and his team installed an air conditioning condenser unit to our existing duct work/heating system. Elias recommended that we brace the condenser unit on the roof of our home. Although we never had a unit on our roof, we decided to go with it. The work also included pulling the proper county permits, running the electrical to the roof and installing a new control pad. The installation process was started on a Sunday morning and completed by the same evening. We could tell that Elias was very diligent in his work, making sure that the work was done right. He was very dedicated to getting the job done correctly, and he and his team worked very effectively and efficiently, wasting little to no time not working. We are very happy with our installation. You can not see the condenser unit from the front or back of the house because it was put in an area on the roof that hides it so that there is nothing unsightly about it. Also, Elias fixed several things he saw with our heating unit that were not correct. He is very knowledgable in HVAC, his prices are very reasonable, and you can rest assure that he will do high quality work.”

 

Bradly k. says:

“I was having trouble with my 5 ton air conditioning unit I called Elias at US comfort and he came over within 24 hours. He pin-pointed where the problem was, in the compressor, in the end he fixed what only needed to be done keeping my costs down. My air started working again, and later Elias advised me that I might need to replace the unit in 3 to 4 years, until then he can keep it fixed and running with different options until I can afford a new one. Now I have some time to save for a new one. Very professional, and explained everything. I recommend US Comfort heating and air for their honesty and integrity. Ask for Elias.”

 

Marcia S. says:

“Don’t know if my first review was posted as I am computer technophobe so I am repeating my review of Elyes and US Comfort as I believe great service and fair prices should be rewarded. Elyes’ expertise and work ethic are rare these days. His responsiveness to my needs is very much appreciated and I am so grateful to have found him after so many bad experiences with other companies.I recommend Elyes and US Comfort without hesitation!!!!”

 

John B. says:

“Elyes was an amazing partner. His bid was excellent and comprehensive, and he based it on a total approach to our home’s heating an air conditioning needs, not on just ‘replacing the existing unit.’ He moved the heating unit to the attic, added insulation and an attic fan, all new ductowrk that works great, managed the permit process, added an attic ladder and support structures/framing… basically an end-to-end solution. He was also a good communicator and really addressed our questions and concerns were. The system has been running for several days now and we can’t beleive the difference. No more sweltering summers and freezing winters!!!! Highly recommended.”

 

Boris Rodas says:

“ My experience was great, it started from a question to a service… I would recommend this company in a bit… they are professional and knowledgeable. I have noticed that my system was not working properly, the thermostat was not indicating the right temperature… Us comfort, after a detail inspection gave me various recommendations… but the number one thing that he notices was that the thermostat was not the compatible with my system, and in order for my system to work to its capacity, thermostat must be replace with a two stage thermostat… I also noticed that they took their time to check the entire system of my house. It was not a 5 minutes service like others have done. It was a service worth of recommending… Give them a call…”

 

el4751 says:

“Great company , first class customer service !!!”

 

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